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Bongo Safari Tours

Please read the following information to ensure that you fully understand all booking terms and conditions, how payments are made, our cancellation policy and our insurance waiver.

1. How to Book

Send your full names, dates of births and the exact dates of the safari for Bongo safaris to check availability. Once confirmed you are required to pay a 30% deposit of the total amount and the final amount to be paid four weeks before the departure. Bongo Safaris will send you an invoice for all payments..

2. Cancellation

Cancellations are only effective on receipt of written notification. If cancellation is prior to 8 weeks before departure your deposit is forfeited. If your cancellation is made after the due date for full payment of your tour fare, charges will be levied. The scale of charges, expressed as a percentage of the tour prices, is as follows:

• >30 + days:                 Deposit forfeited

• 15-30 days:                  50% of invoiced amount refunded

• 14 or less days:             No refund

 

Should you fail to join a safari or join it after departure or leave it prior to its completion, no safari fare refund can be made.

3. If you Change Your Booking

After your booking has been confirmed, should you wish to make any changes to your itinerary or wish an earlier departure date, we will make every effort to accommodate your requests based on availability. However, there may be  extra costs involved to accommodate your request. These costs are in addition to the fee quoted to you for your initial safari. Normal cancellation fees apply if you wish to postpone your departure.

4. Insurance

It is a condition of booking, that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/travelling companions for the duration of their trip to Africa. This insurance should include cover in respect of, but not limited to, the following eventualities: can-cellation or curtailment of the safari, emergency evacuation expenses, medical expenses, repatriation expenses, damage/theft/loss of personal baggage, money and goods. BongoSafaris, including their representatives, employees and agents will take no responsibility for any costs, losses incurred or suffered by the guest, or guest’s dependants or travelling companions, with regards to, but not limited to, any of the above mentioned eventualities. Guests will be charged directly by the relevant service providers for any emergency services they may require, and may find themselves

in a position unable to access such services should they not be carrying the relevant insurance cover. .

5. Methods of Payment

We accept  Wire transfers for now.

6. Baggage

For safety and because space is restricted, baggage in some charter aircraft is restricted to a maximum of 15 kg per person in a soft bag. This includes camera equipment and carry-on baggage. Should guests arrive with excess baggage without prior warning their baggage could be delayed, as we may have to fly the baggage into camps at a later stage at considerable extra cost to you. However, should the guests know in advance that the baggage will exceed the limit; we can usually book an extra seat for the bags on the aircraft, at an additional cost to them.

7. Wild Animals

Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African wilderness can guarantee that this will not occur. Neither Bongo Safaris, nor their employees, can be held responsible for any injury or incident on the safari. Please note that most safari camps in Africa are not fenced.

8. Passport & Visas

The onus is upon the guest to ensure that passports and visas are valid for the countries visited. BongoSafaris and their staff cannot be held liable for any visas, etc. not held by the guests, nor the cost of visas.

9. Health

Tropical Disease precautions should be commenced prior to departure. 

10. Responsibility

Neither BongoSafaris nor any person or agent acting for, through or on behalf of the Company shall be liable for any loss or damage whatsoever arising from any cause whatsoever and without restricting the generality of the afore-going shall particularly not be responsible for loss or damage arising from any errors or omissions contained in its brochure or other literature, loss or damage caused by delays, sickness, theft, injury or death.

In addition the Company shall have the right at any time at its discretion to cancel any safari or the remainder thereof or make any alteration in route, accommodation, price or other details and, in the event of any safari being rendered impossible, illegal or inadvisable by weather, strike, war, government or interference or any other cause whatsoever, the extra expenses incurred as a result thereof shall be the responsibility of the passenger. The Company may at its discretion and without liability or cost to itself at any time cancel or terminate the guest’s booking and in particular without limiting the generality of the afore-going it shall be entitled to do so in the event of the illness or the illegal or incompatible behaviour of the guest, who shall in such circumstances not be entitled to any refund. The person making any booking will, by the making of such booking, warrant that he or she has authority to enter into a contract on behalf of the other person included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his/her signature thereof assume personal liability for the total price of all bookings made by him/her.

11. Changes to Schedules

Although every effort is made to adhere to schedules it should be borne in mind that the Company reserves the right and in fact is obliged to occasionally change routes and camps on safaris as dictated by changing conditions. Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc.

12. Refunds

Whilst the Company uses its best endeavours to ensure that all anticipated accommodation is available as planned, there shall be no claim of any nature whatsoever against the Company for a refund either in the whole or part, if any accommodation or excursion is unavailable and a reasonable alternative is not found. If the guest is unable to use any service provided in the itinerary, then there are no refunds due.

13. Airline Clause

The airlines concerned are not to be held liable for any act, omission or event during the time the passengers are not on board their planes or conveyance. The passengers’ tickets in use by the airline or by other carriers concerned when issued shall constitute the sole contract between the airlines and the purchaser of these tickets and/or passengers. Please note that we subcontract the flying services to independent charter operations, and they are responsible for the flying.

14. Prices

We will do our utmost to keep to the prices as quoted. Should increases be forced on us by airlines, exchange rates, etc., we reserve the right to surcharge without notice.

15. Delays

We cannot be held liable for any delays or additional costs incurred as a result of airlines not running to schedule.

16.

If one of our guides is unable to take a safari due to illness, etc. we reserve the right to substitute with another guide.

17. Consent

The payment of the deposit OR any other partial payment for a reservation on a safari constitutes consent by all guests covered by that payment to all provisions of the conditions and general information contained in this document whether the guest has signed the reservation form or not. The terms, under which you agree to take these safaris, cannot be changed or amended except in writing signed by an authorized director of the Company.

18.Age limits in Camps and Lodges

 Camps do vary with respect to minimum age requirements. We will be able to advise which properties allow younger children. Cross~ Country and Walking Safaris have a lower age limit of 12 and a maximum of 65, 70 or 75, depending on the level of difficulty of the safari.

Maasai Mara Tour Packages 2019 | Masai Mara Migration Safari

Masai Mara National Reserve is the most famous African wildlife Safari destination. Safaris to the Masai Mara can begin from Mombasa by Air or from Nairobi by road. 

Masai Mara Lion safari Masai Mara wildlife safari

Masai Mara offers breathtaking views and a chance to see Kenya's "big five" animals - rhinos, elephants, lions, leopards and buffalo. The Masai Mara is home to the spectacular and world-famous annual wildebeest migration from Serengeti to Masai Mara that takes place in Kenya every year.

The best time to visit Masai Mara National Reserve to witness the great annual wildebeest migration in Kenya is between July and October.  

Some of our safari tour packages to Masai Mara Include;

September is already mid-way through, and as the autumn draws in you might be thinking of escaping the cold and enjoying a warm adventure vacation. Bongo Safaris specialise in East African tours and can help you enjoy the last few months of 2018 on a safari! Whether you’ve always wanted to explore the most beautiful parts of the world or you’re a seasoned safari-goer, you’ll find a trip for you with the experts here at Bongo.

Kenya Safari Holidays

With no set ‘winter’ here in East Africa, safaris aren’t reserved solely for the summer months. Instead traverse the landscape and gaze in awe at the wildlife in Kenya in autumn/winter this year.

Amboseli and Masai Mara Safari

Perhaps the two best known national parks and reserves in Kenya, enjoy both Amboseli and Masai Mara in this four-day combined trip, departing from Nairobi. Not only will you be able to spot the ‘big five’ animals in their natural habitat, but you can experience life as a local with the Masai Mara tribe and enjoy a champagne breakfast overlooking the hippo pool at the Mara river. There’s so much to see and do with the Four Day Amboseli and Masais Mara Kenya Safari.

Safari from Mombasa to Tsavo East

If you’re escaping to Kenya for a short trip and want to include an excursion as part of your holiday, then you’ll love the one-day safari from Bongo Safaris. Departing from the coastal city of Mombasa, this tour will take you to Tsavo East, home of large herds of elephants. The tour includes pick up/ drop off from your hotel, and entry into the national park. Your expert tour guide will point out points of interest and ensure you have the trip of a life time. See more from the One Day Safari from Mombasa to Tsavo East here.

Book your 2018 Safari

It isn’t too late to book an adventure for 2018, simply take a look at our range of Kenya safari packages and choose a tour that suits you. For more information or help booking, then make sure you get in touch with our dedicated team on +254-720-290987. Alternatively, you can contact us online and a member of staff will get back to you as soon as possible.

  1. Choose a tour operator who is on the ground
    This means you are better off choosing a safari company which is local meaning local in the country that you would like to visit. They do have fresh information compared to foreign companies with stale information. The information gathered like ten years ago is outdated but a company that is on the ground always knows any changes and how the industry is at the time of contact. Another good thing is that this will help the locals and up-grade their lives.
  2. Choose a reputable and experienced operator
    Safari is a lifetime experience to others, and it will leave a good or bad memory. Make sure you choose someone who knows what they are doing, friendly Guides who can handle different characters and they are solution oriented. Make sure you trust the company you are dealing with and always ask questions because questions are never wrong. Search the internet for safari reviews, recommendations, and note what does and does not work for safari travelers and make an informed decision.
  3. Inform the Tour Operator any personal issues
    i.e food allergies; limited mobility; heart condition; queen versus twin beds; motion sickness; baby if any and the age of the kid etc. The safari operator will advise the client if a particular safari or activity will be possible or not.
  4. Know the following from the safari company:
    Description of safari vehicles; Lodging recommendations; National Park recommendations; distance from one park to the other, express concerns about the logistics of being on safari, i.e. are there rest room facilities in the parks or accommodations? Do they have electricity in the accommodations etc.
  5. Be flexible during your planning
    People often think that they know what they want to do, but their ideas may not work in practice. This may be due to a number of things, such as date of travel, activities on offer, quality of camp – and quite often it is a result of bad advice from other people.
  6. What you pay for is what you get:
    As a rule, if there are two camps that look the same but one is more expensive, there will be a reason for this. The main reasons will be the quality of the services offered e.g Customer Care, Food, Beddings etc. Make sure the company you are choosing has been to the facility and has latest information regarding the same. Would it be wise for you to pay a lot of money for Air Fare and end up sleeping in a smelly and uncomfortable place or eat bad food. Make sure you enjoy your holiday. And always know cheap could be expensive.
  7. Consider a night near the Airport on the arrival day:
    Safaris are fairly demanding and it is a good idea to get fresh before you start your adventure! Otherwise you may struggle to recover after your flight, rest and have a good time before the safari.
  8. Know your guide before the safari:
    Make sure you meet the company representative and the Driver Guide for a briefing session. If possible know your Driver Guide before the safari even if it will be through Watsup so that you get used to each other for you will spend several days together.
  9. What is the best time for a Safari:
    If you want to see the Wildebeest Migration then you have to choose Maasai Mara the months of June to October. But any time of the year is the best. The Weather patterns have changed so you never know when it will rain and the long rains are not that long these days so go for it any time of the year.
  10. Decide what you want to see:
    This could determine which parks to visit. Are you an Animal lover and which animals in particular or are you a Bird Watcher or anything nature is good for you. Express yourself to the operator and they will advise you accordingly.
Tips for taking a Safari / trip with kids

It’s easier than you think. Determined to make your family travel dream a reality? Here’s our guide to the basics.

  1. Safety.
    The threat of Terrorism has become a global problem, make sure you contact your home affairs office regarding any destination you choose. If you would like to go on a safari make sure you stay in the bus during the safari because the animals are wild. Make sure the safari provider has the special seats for  kids so that they are safe while driving because some roads are rough.
  2. Stay Healthy During Your Safari.
    Looking after your family’s health is of course a top priority. Before you go, arrange the requisite vaccinations and antimalarials in plenty of time, and remember that some jabs (eg typhoid) can’t be given before a certain age. Carry a good first aid kit and discuss in advance what to do in an emergency; comprehensive travel insurance is a must.
    While it pays to be prepared, with all the fresh air and exercise you’ll likely be getting on the road, plus new, varied foods and plenty of mood-boosting family time, chances are you’ll all be healthier than ever while you’re away.
  3. Pack Light and Stock Up on the go.
    Will you be lugging around baby paraphernalia, or are you travelling with older kids who can carry their own stuff? Will you be backpacking or driving? Will you be with a driver guide during a safari ? Do you need to worry about seasons or will you stick to warm climates?
    Whatever your plans, pack as little as possible. You can buy nappies, baby food and even clothes as you go along – and you may well need to anyway, given the rate at which most children grow.
    Must-haves include a comfort object or two for small children, a lightweight sling for babies and toddlers, and a tablet or laptop loaded with games and movies for when the inevitable cries of boredom strike. A small backpack that young children can pack and carry themselves is a great way of involving them in the preparations.
  4. Get the Kids involved.
    Letting the kids take part in the day-to-day decision making is all part of the fun. Ask them for their ideas of what to do and where to visit; encourage them to write or draw in a journal daily; or give them their own child-friendly camera to capture the world from their own perspective.
    You may need to move slower than you did in your pre-children days. Most kids won’t take kindly to rushing around ticking off high-profile sites; it’s more relaxing for all involved to spend several days, if you are on a safari make sure you have a private driver guide and one who is patient,  flexible and child friendly. Make sure it is only you and your family in the bus to avoid any friction.
  5. Let Travel be their Teacher.
    Travel with school-age children and you’ll have to educate along the way. As well as setting time aside for formal study, draw inspiration from the world around you. Learn about art and history by visiting museums and ancient sites; use a trip to the market as a simple maths lesson; study maps to understand the geography of the countries you’re visiting; or encourage your kids to interact in the local language.
    There are numerous sites dedicated to homeschooling and many companies provide learning and teaching resources on their websites, including National Geographic), NASA (and the BBC)
    Of course, exploring the world is a positive learning experience in itself, and your kids are bound to gain valuable practical, social and language skills to show off when they get back home.








We do transfers to and from NAIROBI and MOMBASA AIRPORTS. Upon your arrival at one of  the two Airports, you will be greeted by our professional driver at the arrival terminal of the airport after the baggage claim area. Our driver will be holding a sign with either your name or company information on it.

We will promptly help you with your luggage and escort you to the vehicle. Then, you will directly be transferred from one of the two Airports to your desired destination. May it be hotels in the North Coast, South Coast, Nairobi City, Mombasa City.

For your pick up from the hotel or anywhere you are, we will always be there on time and bring you to the Airport or any destination of your choice.
In order to offer a more efficient service, we ask that you make your booking at least 24 hours in advance.
We do have very welcoming drivers who will be happy to listen and serve you, our company prides  itself on keeping time so you will be always on time or some minutes before time.

Anderson Bongo MwameriBongo Safaris started in the year 2010, with only two employees i.e. my wife and I.  I used to do safaris and my wife did office work. Our office was at home so whenever I was on safari she would take care of our mails. Before we started our Tour and Safari Company, I was employed by a Safari company in Mombasa as a Driver/guide. My wife was a house wife and we were living in one room. We had our toilet, kitchen and bathroom in the same room. We were very comfortable despite my small salary.  The single room was everything. There was a partition which separated our toilet/bathroom. When we had visitors, we had to share the room but we were still comfortable. When we got our first child, we still had the same salary and the same one room yet we were still comfortable. 

One day, while we were out, thieves broke into our house and took everything they could lay their hands on except our bed. When we came back in the evening it was a shocker. A month later, I was laid off at work. Even the small salary which had been our comfort was snatched away from us. We were very discouraged, distraught and disappointed.  I informed my friend about the debacle. He sent me $200 and the money helped us for a short time.  One evening as I was talking with my wife, thoughts kept coming and one of the thoughts was to start our own Tour and Safari Company. That was when Bongo Safari was born.  

The reason why am telling this story is this, tragedies and misfortunes are not the end of the world in fact they could be the beginning of a new thing. When thieves broke into our house and the job was gone, I could have sat and started a big pity party, telling everyone about our misfortunes but we had an idea and we acted on it. Now we have trained and qualified driver/guides and other staff members who can advise and take care of your Tour and Safari needs. I was interested in Travelling since when I was young. I remember when I was still in Primary school, that is way back in 1989. We were supposed to travel to Nairobi for a music competition, I was not interested in singing but I was excited about going to Nairobi which I used to watch on Television. I had sleepless nights thinking of how this trip would be. When the day was near, I went to my father to ask for permission to travel to Nairobi. To my disappointment my father refused me the permission, I felt bad and I decided to go without his permission. We had a good time in Nairobi but deep inside of me I knew I will have to face the music when I returned home, I was chased away from home and I went to the village for a month. We have travelled to most of the parks in Kenya and we know where we are taking you. Come for safari in Kenya and we will be more than happy to serve you and give you a memorable safari.

 

Anderson and Florence Mwameri Bongo.

Our Charity Work

It is our goal that from our safaris business a percentage of our earnings goes to among others a rehabilitation centre and a children's home that we support. These homes take care of destitute children left behind by the death of their parents through the AIDS scourge, or drug abuse. We encourage tourists to visit and participate in activities in these projects and see the good your visit does to these projects.

 

Doing safari with Bongo Safari is touching the lives of the less privileged positively! 

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